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HSS Wins Best of Staffing


Clients of winning agencies are 2.2 times more likely to be completely satisfied.

best-of-staffing-2019-client@2xHospitality Staffing Solutions, LLC, the nation’s leading hospitality staffing agency, announced today that they have won ClearlyRated’s Best of Staffing® Client Award  for providing superior service to clients. Presented in partnership with CareerBuilder, ClearlyRated’s Best of Staffing Client winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. On average, clients of winning agencies are 2.2 times more likely to be completely satisfied with the services provided compared to those working with non-winning agencies.

Focused on helping US companies find the right people for their job openings, HSS received satisfaction scores of 9 or 10 out of 10 from 71% of their clients, significantly higher than the industry’s average of 35%. Less than 2% of all staffing agencies in the U.S. and Canada have earned the Best of Staffing Award for service excellence.  HSS is the only staffing agency focused on the hospitality industry to make this year’s Best of Staffing list.

“Delivering superior service to our customers is our #1 priority and this award reflects our focus and determination to be the best in this area,” said Tim McPherson, President and CEO of HSS.  “We listened to our customer’s needs and have adapted our culture and processes to meet those challenges.  The results have been higher customer satisfaction scores and great feedback that we can build on in the future.  The entire HSS team is thrilled to be the only hospitality industry focused staffing agency to make this year’s list. We are looking forward to continuously improving our scores in years to come.”

“In today’s historically tight labor market, hiring managers, procurement professionals, and HR managers need a clear and reputable way to vet potential staffing and recruiting partners,” said ClearlyRated’s CEO Eric Gregg. “Best of Staffing Client winners have set themselves apart from the competition by demonstrating their commitment to client service, investing in a survey and feedback program that brings transparency to the client experience at their firm. I’m thrilled to showcase these service leaders alongside their validated client ratings and testimonials on!”

About Hospitality Staffing Solutions, LLC
Hospitality Staffing Solutions LLC is the leading provider of contingent staffing support to the Hotel and Resort industry in the USA, serving more than 850 clients and employing nearly 10,000 employees daily to these properties.  HSS also provides a robust suite of outsourced services within the Housekeeping and Janitorial operations of its clients.   With operations now in 37 states, HSS is poised to continue leading this sector through its’ aggressive growth strategy, as well as supporting into new vertical markets such as Senior Living and Medical facilities, Health and Wellness Retreats, Colleges/Universities and Convention Centers.

About ClearlyRated
ClearlyRated (formerly known as Inavero) administers more staffing agency client and talent satisfaction surveys than any other firm in the world, reporting on more than 1.2 million satisfaction surveys from staffing agency clients and job seekers each year. Committed to delivering ongoing value to the industry, ClearlyRated is proud to serve as the American Staffing Association’s exclusive service quality partner. Learn more at

About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on – an online business directory that helps buyers of professional services find service leaders and vet prospective firms – based exclusively on validated client and talent ratings and testimonials.


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