Building Client Relationships
Building healthy and positive client relationships is essential to a growing business, especially in the hospitality industry. For Israel Morales, HSS Account Supervisor for the…
Five Reasons Why GMs Need to Plan for Higher Expectations
How GMs Manage Higher Expectations for Quality Will Determine Winners and Losers Leaders in the hospitality industry have walked a fine line throughout the pandemic.…
What Is the True Cost To Clean A Room?
By all accounts things are looking up for hospitality. After three years of pandemic, people are beginning to travel again for leisure, and business travel…
Navigating Higher Guest Expectations
Executives Say Guests No Longer Accepting Pandemic-Era Reductions. “The pass we got last year with limited housekeeping and limited [food and beverage] is over. If…
Why Hotels Need to Carefully Choose Their Staffing Partners in 2022
Leveraging Staffing Agencies to Fill Gaps in Talent. The labor crunch in hospitality has been a major concern for more than a year. As a…
HSS Podcast: Ed Burke on the Aimbridge Staffing Strategy
We sat down and spoke with Ed Burke, Vice President of Rooms and Engineering at Aimbridge Hospitality. In this interview, Ed speaks about how Aimbridge…