Hospitality services for casinos & gaming nationwide.
Greater Competition and Higher Guest Demands
Today, casino managers and leaders face a unique set of challenges. Increased competition has driven more focus on guest satisfaction and the pandemic, along with the ensuing labor shortage, has made recovery difficult. Casino managers need the solutions to help with these challenges exceed guest expectations.
HSS Delivers Solutions for Casino Managers Nationwide
HSS is working with casino managers and leaders to meet these challenges through programs that include contract staffing, fully managed outsourced programs, and specialty services. These services and the unique insights for our teams help casinos find and keep talent, improve quality, and lower costs.
A Full Range of Facility Services
As a KBS Company, HSS is part of the largest privately held facility services provider in North America. This expands our partnerships with casinos to include a wider range of services from janitorial, to exterior services, to floor care and a host of other specialty services. This national partnership allows us to work with properties and management companies to raise their standards and lower their costs.
We offer a wide array of services tailored to our clients’ specific needs.
HSS meets the highest standards for quality demanded by top hospitality brands.
With more than 90 field offices servicing over 1,200 properties, we work with clients nationwide.
Our proven processes mean better operational efficiencies throughout your organization.
Working With Leading Management Companies
HSS works with leading management companies across the USA to execute property services through janitorial, housekeeping, food and beverage services, and more.
Services We Offer
Safety & Compliance
Our Compliance & Annual Internal Audit program ensures that the talent we hire is carefully selected, compliant and meets the criteria before being placed. Our industry leading staffing software tracks and manages every step in the staffing process, from on-boarding through payroll processing. In addition, HSS meets all provisions of the PPACA.
In addition, we lead the industry with an internal Worker’s Comp management structure which includes a VP of Risk Management, Dedicated Regional Safety Managers and innovative safety training as a standard service offering.
Thanks to our highly selective grassroots recruiting, we identify and hire motivated, attentive talent. Each property is assigned an Account Supervisor responsible for recruiting and conducting orientation. Our deep and wide field team infrastructure ensures you receive attentive local service from the national leader.
HSS works with hotels to provide innovation and technology expertise in a wide range or areas.From reporting tools that increase transparency to the latest innovations in cleaning technology and recruiting, HSS helps casinos get the most out of their partnership investments so they can focus on guest satisfaction.