Our History

Partners with hospitality leaders for over 30 years.

A Growth-Driven Company 

From its foundation in 1990 as a janitorial services company working within the hospitality sector, HSS recognized the need for a reliable back-of-house workforce.  We also recognized the need for compliance with immigration, IRS, and state and federal labor department. In time, Hospitality Staffing Solutions grew to be the standard-setting staffing and services provider of choice to a demanding and changing industry.

A Full Range of Facility Services

In 2020, HSS was acquired by KBS, the nation’s largest privately-held facility services company.  KBS partners with industry leaders in a wide range of industry sectors including retail, manufacturing, healthcare, and shipping and logistics.  As part of KBS, HSS is proud to offer clients in hospitality new levels of support, innovation, and scope of services.

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Evolution Through COVID

During the height of he pandemic, HSS was able to work with parent company KBS to redeploy its workforce to essential roles that kept pharmacies and shipping centers up and running.  This helped HSS maintain a pool of workers who are now re-entering the hospitality workforce.

Where We Are Today

Today, Hospitality Staffing Solutions continues its history as a recognized industry leader. Our commitment to hospitality staffing has earned the trust and respect of the finest hospitality brands in the business. Our management team is layered with a talent base that has worked in and around the hotel industry. They understand the constant pressure to provide superior service while also driving value, and they work daily to deliver just such a solution.



Our model offers clients the continuity of full-time employees with the scalability of flexible staffing. The same trained associates show up to work at their assigned hotels each day, but the number of our staff flexes with the rise and fall of seasonality and occupancy.



HSS provides the knowledge and experience of a national leader with the local management and recruiting capabilities of a hometown company. With offices in most states, HSS provides full support to our employees, managers, and most importantly clients, in the 90+ markets we serve.



Recruiting superior talent is equally responsible for our success. Grassroots recruiting allows us to carefully screen for the proper attitude, skill sets, and work ethic. Clients and guests note our associates’ diligence and care.



All personnel are HSS employees, so we have a different relationship with them. We offer entry-level positions with the opportunity to advance into supervisory or managerial roles.  We also provide consistent hours, bi-weekly payroll, health care insurance options, workers compensation, and inspired leadership.

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