A Team Dedicated to Excellence

Andrea Sugden serves as President of Hospitality Staffing Solutions (HSS), bringing over 20 years of staffing industry experience and a proven track record of leading large-scale organizations, driving growth, and delivering results for clients. As President, Andrea leads HSS’s continued growth across staffing for traditional hospitality as well as special events and sports and entertainment. Her leadership is focused on strengthening operations, expanding client relationships, and identifying new market opportunities while ensuring HSS continues to deliver exceptional service at scale. Throughout her career, Andrea has built and grown successful businesses by combining deep commercial expertise with a customer-first approach, operational discipline, and personal accountability. She is recognized for developing high-performing teams, strengthening client partnerships, and creating strategies that drive sustainable growth and long-term value.

Martin joined Hospitality Staffing Solutions in November 2007, after 23 years working in Hospitality, finance, sales and entrepreneurial endeavors. Over the last 19 years at HSS, Martin has developed a team of leaders, most of which tenure with the company surpasses ten years. Having grown HSS West region with his team and by promoting growth and ascension through hard work and dedication, Martin has taken on the responsibility of EVP-National Sales and Operations with a goal to continue focusing on strengthening HSS operationally and forging new growth of the company.

Mihaela joined HSS in 2007. Her early career in Hospitality includes Marriott International and Remington Hotels. She started in Staffing as an Account Supervisor for the Orlando Market and was soon promoted to Area Manager. In her Area Manager role, through exceptional customer service and a leadership focused on creating the best teams, she grew Orlando to be HSS’s largest market. She continued to grow professionally to a Director of Operations and later an Area Vice President overseeing the entire state of Florida. Today, Mihaela is our Senior Vice President for the Southern Region.

Claudia started her hospitality career with Ritz Carlton before joining HSS in 2009. She started as an Account Supervisor based in Orange County, quickly demonstrated her capabilities and soon transitioned to San Diego, where she assumed the role of Area Manager. Over the years, Claudia consistently embraced new challenges, steadily ascending the ranks to become a Regional Director. Notably, she also held the significant position of AVP, a role in which she not only managed an expanded territory encompassing all of Southern California but also oversaw Task Force operations in Montana and Wyoming, along with a myriad of other vital projects. With her new promotion as Regional Vice President, Claudia’s responsibilities will extend to cover the entirety of the West Region.

Since 2015, Robert has been an integral part of Hospitality Staffing Solutions (HSS), demonstrating exceptional leadership qualities and a profound skill set in recruiting, customer engagement, sales, and operations. Throughout his 11-year tenure at HSS, he has consistently pursued innovative solutions focused on enhancing the experiences of both customers and employees, resulting in substantial and impactful outcomes. His dedication to finding customer-centric and employee-driven approaches reflects his commitment to delivering significant results within the ever-evolving hospitality industry.

Russ joined HSS in 2011 as an Area Manager for Baltimore and has over 20 years in the Hospitality industry. He has since grown his territories of responsibility from North Carolina to Boston totaling 7 states. Prior to joining HSS, Russ worked in the restaurant industry managing a fine dining Italian restaurant. He graduated with a Bachelor of Arts degree in Spanish and a minor in business from Towson University.

Jeremy Glenn is an executive sales leader with over two decades of experience driving revenue growth and operational excellence in private equity–backed and high-growth organizations. He is known for transforming sales teams into disciplined, data-driven organizations that deliver predictable, scalable results. As Vice President of Sales, Jeremy leads enterprise-wide commercial strategies, implementing go-to-market frameworks, forecasting models, and performance systems that improve accountability and execution. He enhances traditional relationship-based selling by integrating process-driven revenue operations, enabling organizations to accelerate growth and improve EBITDA performance. Jeremy partners closely with executive teams, boards, and investors to support strategic planning and value creation, bringing deep expertise in aligning sales performance with broader business and financial objectives.