Building Client Relationships

Building healthy and positive client relationships is essential to a growing business, especially in the hospitality industry. For Israel Morales, HSS Account Supervisor for the Lansing, Michigan market, connecting with customers is one of the best parts of his job.

In this video, he explores how building client relationships is key to both client success and professional growth.

“The general managers of many of the hotels I’ve been to have been some of the greatest people to work with. Hospitality is such a friendly and caring industry to work in and you can feel it in every interaction.”

One of HSS’ biggest differentiators is that we are true professionals at making connections with our clients. By listening to their challenges and responding and adapting to their individual needs, we can ensure we make the best mutual match when placing hospitality staff. Having open and transparent communication with our clients is vital not only to our ability to deliver the quality HSS is known for, but also to help our clients’ businesses prosper.

“By establishing great relationships with our employees from the time of application, we can set the foundation for long-term success with our staff and clients alike. We encourage communication with our employees and want them to know we are always here to support them.”

Part of maintaining flourishing relationships with hospitality partners like hotels, catering companies, and restaurant groups means finding the best candidates for their serving, housekeeping and janitorial roles.

So, just how does HSS do that? For starters, we use social media to elevate brand awareness and promote current openings and opportunities for career advancement. Additionally, we host hiring events and job fairs to be able to engage with applicants in person and really get to know them.

If your hotel would like to build a great relationship with HSS, please contact us and let’s get started.

Video Link: HSS Profile: Israel Morales on Building Client Relationships