HSS Profiles: Robert Lara on Working with Hospitality Clients
The team at HSS is made up of people with experience, compassion, and a drive for excellence at all levels of hospitality. Robert Lara as…
Deloitte’s 2022 Travel Outlook Report: Four Key Takeaways
Deloitte's Global State of the Consumer Tracker has been tracking consumer sentiment, including travel purchase intent, since April 2020. Its findings revealed some major forces…
Building Client Relationships
Building healthy and positive client relationships is essential to a growing business, especially in the hospitality industry. For Israel Morales, HSS Account Supervisor for the…
Five Reasons Why GMs Need to Plan for Higher Expectations
How GMs Manage Higher Expectations for Quality Will Determine Winners and Losers Leaders in the hospitality industry have walked a fine line throughout the pandemic.…
What Is the True Cost To Clean A Room?
By all accounts things are looking up for hospitality. After three years of pandemic, people are beginning to travel again for leisure, and business travel…
Six Strategies to Attract and Retain Hotel Staff
Labor challenges have put a crunch on hotels. With occupancy rates on the rise across the U.S. – up to 66.9% in March – hotels…