Oceanside, CA – January 13, 2020 – Kellermeyer Bergensons Services, LLC (“KBS”), a leading provider of technology-enabled, integrated facility management services, today announced its acquisition of Hospitality Staffing Solutions, LLC (“HSS”). HSS was previously owned by Littlejohn Capital in partnership with Caymus Equity Partners.
Headquartered in Atlanta, Georgia, HSS is a leading provider of outsourced housekeeping and related services to the hospitality sector in the United States. With operations in 38 states and Puerto Rico, HSS provides a comprehensive suite of services, including housekeeping, food service, laundry, and groundskeeping, as well as outsourcing solutions for day-to-day management responsibilities, including hiring, training, and payroll. Founded in 1990, the company currently supports more than 1,000 properties in 75 markets.
“This combination represents a significant step forward for both KBS and HSS,” said Mark Minasian, Chief Executive Officer of KBS. “HSS is already the market leader in hospitality services, and joining forces with KBS further enhances its service offering, scale, and technology capabilities. Together, KBS and HSS can offer hospitality customers an unparalleled suite of high-quality, tech-enabled solutions tailored to their business needs.”
Tim McPherson, President and Chief Executive Officer of HSS, added: “We are excited to begin this next phase of growth with KBS. Today, HSS is a trusted partner to hotel, casino, and resort operators, providing the highest quality of staffing and related managed services. With KBS’s differentiated technology and national reach, we will be able to further build on our industry-leading platform to the benefit of our customers nationwide.”
KBS was acquired by an affiliate of Cerberus Capital Management, L.P. (“Cerberus”), a global leader in alternative investing, in November 2019. This transaction represents its first strategic acquisition completed in partnership with Cerberus.
Robert Warden, Co-Head of Private Equity at Cerberus, commented: “Major operators in the hospitality industry want to work with large, compliant, tech-enabled providers that can provide a suite of essential services at scale. Together, we believe KBS and HSS will be a clear partner of choice for existing and new customers. We look forward to supporting the future growth and success of the combined platform and selectively identify additional acquisitions that can further enhance the company’s success.”
Going forward, Mr. McPherson will serve as President of HSS and continue to operate the business under KBS’s proven model for integrating successful businesses. “I very much look forward to working closely with Tim and the best-in-class team at HSS,” concluded Mr. Minasian. “As a division of KBS, Tim and his team will benefit from alignment with KBS while also enjoying operating flexibility and autonomy to continue to do exactly what has made them so successful – delivering superior, reliable services to the hospitality industry.”
About KBS Kellermeyer Bergensons Services, LLC (“KBS”) is a leading North American provider of technology-enabled, integrated facility management services to the industrial, commercial, logistics, retail, and hospitality sectors. With more than 64,000 active customer locations in all 50 U.S. states, Canada, and Puerto Rico, KBS sets the industry standard for delivering consistently high-quality and cost-effective facility service solutions. For more information on Kellermeyer Bergensons Services, please visit www.kbs-services.com.
About Hospitality Staffing Solutions Founded in 1990 in Atlanta, Hospitality Staffing Solutions, LLC (“HSS”) proudly claims a leading market share at the world’s leading hotel brands and management companies, and looks to continue its expansion into new geographies through organic expansion of its branch office network, strategic acquisitions, and further development of its service capabilities. Hospitality Staffing Solutions earned the 2019 Best of Staffing Client Award for service excellence based on client ratings. Learn more about Hospitality Staffing Solutions at www.hssstaffing.com.
About Cerberus Founded in 1992, Cerberus is a global leader in alternative investing with over $40 billion in assets across complementary credit, private equity, and real estate strategies. We invest across the capital structure where our integrated investment platforms and proprietary operating capabilities create an edge to improve performance and drive long-term value. Our tenured teams have experience working collaboratively across asset classes, sectors, and geographies to seek strong risk-adjusted returns for our investors. For more information about our people and platforms, visit us at www.cerberus.com.
Every year, HSS participates in a survey of our customers so that we can improve on our service. While we primarily do these surveys to see where we can improve, a side result is seeing customer testimonials come in
We’re happy to say that Hospitality Staffing Solutions has a 4.5 star rating from its clients displayed live on its profile page for clearlyrated.com
We’re looking to building on this in the future. Staffing can be challenging today, but we’ve never let that stand in the way of putting our clients’ needs first and being a partner in their success!
Staffing Industry Leader, Hospitality Staffing Solutions, is taking its FoodStaff subsidiary brand to many new markets throughout USA
Hospitality Staffing Solutions LLC, (HSS) the nation’s leading provider of contingent labor and outsourced services to the Hotel & Resort industry, is pleased to announce formal expansion plans to move into 10 new markets for their FoodStaff brand. Foodstaff operates as a wholly owned subsidiary of HSS.
FoodStaff, founded in 1988, has seven legacy offices in place within the SE and Mid-Atlantic regions of the USA. This office network will now be more than doubled in the coming months, with new operations rolling out in the following US markets:
Chicago
Connecticut / Rhode Island
Dallas/Ft. Worth
Houston/Galveston
LA/Orange County
Minneapolis
Phoenix
Orlando
Raleigh
Tallahassee
The expansion of the FoodStaff branch network furthers HSS’s strategic plans to continue growth through the expansion of HSS service offerings beyond its core hotel and resort clientele, and moving even deeper into growing niche sectors on a national level, including colleges/universities, hospitals/senior living facilities, and much more.
“FoodStaff has been a perfect fit for our fast-growing organization, and is already operating as a strong growth driver within our company”, said Tim McPherson, CEO of HSS. “I want to thank the dedicated FoodStaff team members for their excellent work in assuring a smooth transition since becoming part of our company. I’m extremely optimistic that the combination of HSS/FoodStaff, along with our aggressive growth plans will drive us towards a leading position within Food & Beverage staffing on a national scale.
About Hospitality Staffing Solutions LLC (HSS) Hospitality Staffing Solutions LLC is the nation’s leading supplier of talent to the Hotel and Resort industry, with operations in 34 states and Puerto Rico supporting more than 800 properties on a weekly basis. On any given day, more than 10,000 dedicated HSS staff members provide services to our esteemed client base, with skill sets ranging from Housekeeping, Janitorial, Kitchen, Food and Beverage, and many more. HSS also provides outsourced service operations, managing the entire operations of specific hotel functions, ensuring clients receive quality of service, personnel and predictable costs. HSS is the only hospitality staffing firm recognized as one of the USA’s Top 100 firms in the industry, as measured by Staffing Industry Analysts.
Founded in 1990 in Atlanta, GA, HSS proudly claims a leading market share at the world’s leading hotel brands and management companies, and looks to continue its expansion into new geographies through organic expansion of its branch office network, strategic acquisition, and further development of its service capabilities.
FoodStaff operates as a wholly owned subsidiary of HSS. Founded in 1988, FoodStaff provides temporary and full-time personnel to key sectors within the hospitality industry, specializing in serving the food and beverage staffing needs of its clients with a strong presence in the Educational, Corporate Dining and Banquet/Event Staffing sectors.
Hospitality Staffing Solutions, LLC (HSS) was recently named to the 2019 Staffing Industry Analysts (SIA) listing of the Largest Staffing Firms in the United States. This is the second consecutive year that HSS has appeared on the list, SIA has conducted this annual survey for the past 24 years. HSS moved up in the ranking 9 spots since last year reflecting the growth of the company. The report highlights 157 companies that generated at least $100 million in US staffing revenue in 2018. Added together, these firms generated $90.2 billion in such revenue, making up 60.9% of the market by our estimates.
“HSS continues to grow both by expanding geographically and focusing on providing excellent service to both our clients and employees,” said Tim McPherson, CEO of HSS. “As staffing continues to grow as an industry, we have found that clients are increasingly choosing a partner with the experience, resources, and industry focus needed to deliver quality employees and highly responsive service. We’re looking forward to continue this growth strategy in the coming years.”
HSS has expanded into new geographies now servicing 38 states and a host of new vertical markets including event venues, senior living facilities, food & beverage service and other industries. In add
ition, HSS recently acquired FoodStaff in February of 2019. FoodStaff is a specialty provider of food and beverage personnel. HSS is expanding FoodStaff operation into many of its existing markets in order to grow in this focused area of the hospitality industry.
In addition, HSS has now rolled out new service offerings including perm placement, assisting clients to secure quality team members at all levels of their organization in this historically tight recruiting market.
The company will announce further expansion into new geographies, new vertical market offerings and services throughout the second half of 2010.
Hospitality Staffing Solutions LLC is the leading provider of contingent staffing support to the Hotel and Resort industry in the USA, serving more than 800 clients and employing over 8,500 employees daily to these properties. HSS also provides a robust suite of outsourced services within the Housekeeping and Janitorial operations of its clients. With operations now in 38 states, HSS is poised to continue leading this sector through its’ aggressive growth strategy, as well as supporting into new vertical markets such as Senior Living and Medical facilities, Health and Wellness Retreats, Colleges/Universities and Convention Centers.
Founded in 1989, SIA is the global advisor on staffing and workforce solutions. SIA provides research covering all categories of employed and non-employed work including temporary staffing, independent contracting and other types of contingent labor. SIA’s independent analysis provides insights into the services and suppliers operating in within a wide range of workforce solutions. A division of the international business media company, Crain Communications Inc., SIA is headquartered in Mountain View, California, with offices in London, England.
In Conjunction with the Rosen College of Hospitality Management, HSS Enhances Housekeeping Quality Through Comprehensive Certification
Hospitality Staffing Solutions, LLC (HSS) is introducing a new training program created in partnership with the Rosen College of Hospitality Management at UCF. The program trains housekeeping teams on quality, efficiency, safety, and other important aspects of hotel housekeeping. The program is available to hotels with the option to train supervisors or entire housekeeping teams. HSS, the leading provider of hospitality staffing within the U.S. worked to develop the program along with faculty at the Rosen School of Hospitality. The program is currently centered in the Orlando market and there are plans to roll out the program nationwide.
HSS and Rosen College are exploring options to make this service available to more clients within its service areas, as HSS currently has branch offices in close to 80 markets across 38 states. Leveraging its network, HSS foresees bringing more of its professionally trained staff to join a client’s back of house team.
“Quality and efficiency are both major drivers for hotels, resorts, and casinos nationwide,” said Luke Lindahl, Senior Vice President at HSS. Lindahl has lead the development of this training program for HSS. “By developing the first housekeeper certification program we’re helping hotels address those drivers and get a competitive edge now and in the future.” “Cleanliness has been shown to be the major factor in guest quality scores for hotels,” said Michael Terry, an instructor at Rosen College. Terry helped plan the curriculum and lead the training sessions. “This program brings a process to this essential part of success in the hotel industry.”
The inaugural session of this program trained approximately 40 housekeeping supervisors.
Hospitality Staffing Solutions, LLC is the nation’s leading supplier of talent to the Hotel and Resort industry, with operations in 37 states and Puerto Rico supporting more than 800 properties on a weekly basis. On any given day, more than 10,000 dedicated HSS staff members provide services to our esteemed client base, with skill sets ranging from Housekeeping, Janitorial, Kitchen, Food and Beverage, and many more. HSS also provides outsourced service operations, managing the entire operations of specific hotel functions, ensuring clients receive quality of service, personnel and predictable costs. HSS is the only hospitality staffing firm recognized as one of the USA’s Top 100 firms in the industry, as measured by Staffing Industry Analysts.Founded in 1990 in Atlanta, HSS proudly claims a leading market share at the world’s leading hotel brands and management companies, and looks to continue its expansion into new geographies through organic expansion of its branch office network, strategic acquisition, and further development of its service capabilities. Learn more about Hospitality Staffing Solutions at www.hssstaffing.com.
About the UCF Rosen College of Hospitality Management
The UCF Rosen College of Hospitality Management located in Orlando, Florida, offers students an unrivaled opportunity to learn and work in the heart of hospitality. Ranked among the top five hospitality management programs worldwide, Rosen College has been an educational leader for more than 30 years. Uniquely positioned in America’s top tourism destination, we educate the next generation of industry leaders through internationally-recognized faculty, innovative academic programs, cutting-edge research and strong industry and community partnerships. To learn more, visit the site by clicking the button below.
Specialty in Food & Beverage Staffing Expands HSS’s Service Capabilities With New and Existing Customers
ATLANTA, February 25, 2019 – Hospitality Staffing Solutions, LLC (HSS), the nation’s leading provider of contingent labor and outsourced services to the Hotel & Resort industry, announced today the acquisition of FoodStaff, a specialty provider of food and beverage personnel. FoodStaff will operate as a wholly owned subsidiary of HSS and its brand name will remain intact.
Founded in 1988 by CEO Bailey Bolen, FoodStaff provides temporary and full-time personnel to key sectors within the hospitality industry, specializing in serving the food and beverage staffing needs of its clients with a strong presence in the Educational, Corporate Dining and Banquet/Event Staffing sectors. FoodStaff is headquartered in Charleston, SC and operates seven offices in the Southeast and Mid-Atlantic regions of the United States.
The acquisition of FoodStaff by HSS will support its clients across the United States, utilizing HSS’s wide branch network of more than 70 markets and applicant database to further the combined company’s support of its key business partners. FoodStaff’s clients include Compass Group, Sodexo USA, Sage Dining, and Marriott International. Mr. Bolen will remain with the company through a transition period in 2019 and all FoodStaff’s current internal and temporary employees will be retained by HSS.
Tim McPherson, CEO of HSS, said, “FoodStaff is a perfect fit for our growing organization. Over the past 30 years, Bailey has created a trusted partner to the hospitality industry, providing quality personnel to many of the industry’s leading companies. The addition of FoodStaff will further the strategic growth of our company as we offer new and existing clients trained staff in the food and beverage sector. This acquisition is another significant investment to strengthen HSS as a key partner to its customers and we are actively targeting additional add-on investments that will further extend our ability to deliver a breadth of talented staff.”
“I was searching for a partner who shares the same philosophies towards excellence in service, training, and professionalism. I have found that partner in HSS and we are excited to help accelerate HSS’s strategic growth with additional service offerings to its core hotel and resort clientele, as well as helping them move deeper into new niche sectors on a national level, including colleges, schools, universities, hospitals, senior living facilities and corporate dining,” said Mr. Bolen.
About Hospitality Staffing Solutions, LLC
Hospitality Staffing Solutions, LLC is the nation’s leading supplier of talent to the Hotel and Resort industry, with operations in 34 states and Puerto Rico supporting more than 800 properties on a weekly basis. On any given day, more than 10,000 dedicated HSS staff members provide services to our esteemed client base, with skill sets ranging from Housekeeping, Janitorial, Kitchen, Food and Beverage, and many more. HSS also provides outsourced service operations, managing the entire operations of specific hotel functions, ensuring clients receive quality of service, personnel and predictable costs. HSS is the only hospitality staffing firm recognized as one of the USA’s Top 100 firms in the industry, as measured by Staffing Industry Analysts.
Founded in 1990 in Atlanta, HSS proudly claims a leading market share at the world’s leading hotel brands and management companies, and looks to continue its expansion into new geographies through organic expansion of its branch office network, strategic acquisition, and further development of its service capabilities. Learn more about Hospitality Staffing Solutions at www.hssstaffing.com.
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Every year, HSS participates in a survey of our customers so that we can improve on our service. While we primarily do these surveys to see where we can improve, a side result is seeing customer testimonials come in
FoodStaff, founded in 1988, has seven legacy offices in place within the SE and Mid-Atlantic regions of the USA. This office network will now be more than doubled in the coming months, with new operations rolling out in the following US markets:
n the coming years.
