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Quality & ComplianceAt Your Fingertips

One National Contract.So Many Advantages.

The HSS / Concord Hospitality national contract, provides one simple source for:

  • Supplemental Housekeepers
  • Janitorial staff
  • Temp to perm options.


Now powered by Marriott Talent Point

proud to partner with

Powered by Marriott

The HSS engagement is powered by the Marriott Talent Organization.

  • Leveraging the vendors Marriott uses on the managed side
  • Sharing the discounted pricing based on Marriott’s buying power
  • Ensuring consistent quality and compliance standards

Since the HSS leadership change, Marriott has experienced increased and consistent customer service and quality across all over our managed and franchised portfolio.  Their attention to detail and dedication to service has made them valued partner.

Sandy Gentles

Senior Director, Global HR, Marriott Internationl

Let's Get Started!

Are you interested in learning more about how staffing services can help you reach your goals? It all starts with a site visit from someone on the HSS Team. Schedule one today.


Manager's Guide to Hospitality Staffing

We’ve taken over 20 years of knowledge regarding hotel and resort staffing and put it together in one handy Hospitality Staffing Guide to get you started on the pathway to a great hospitality strategy.

Real Wage Calculator

Calculating your true Hospitality Staffing Hourly Wage is an important first step in forming a strategic approach to hospitality staffing.

Download The Ultimate Guide to Morning Meetings

HSS has been in hospitality staffing for nearly 20 years. In that time we’ve sat in thousands of housekeeping morning meetings in all types of properties. We’ve even run a few. Over the years we’ve seen housekeeping managers employ winning techniques to rev up their staff, go over rules and policies, and get their team ready for a great day. We’ve boiled it all down here into one handy guide that we hope will make your morning routine even better.

The Process

A member of the HSS team will visit your site to talk about our solution and how we can help reach your goals through our staffing services.

Schedule one here

Waiters carrying plates with food, in a restaurant.

Through our conversation we determine your short and long term needs and put together a plan to help reach those goals.

Waiters carrying plates with food, in a restaurant.

HSS presents a corporate approved agreement that will meet your specific needs.

Waiters carrying plates with food, in a restaurant.

The HSS team begins assigning qualified workers to your schedule in as little as one week.

Waiters carrying plates with food, in a restaurant.

Discover the HSS Difference

HSS is a leader in Hospitality Staffing because of the major differences we bring to our customers, including:

  • Compliance priority for HSS and our customers
  • Total value
  • Delivering highly qualified talent
  • Reducing turnover while increasing efficiency
  • Helping New Properties Get Running
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We’re proud to note our room attendants are consistently listed at the top of posted room inspection scores.
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Food Service

From food preparation to service, we provide food service staff for every level of establishment
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Our employees follow your procedures so your linens are handled properly.
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Associates with experience in golf courses, ground cover, weed control, edging, mowing.
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Hospitality Staffing Solutions© can provide a few dishwashers or an entire department.
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Hospitality Staffing Solutions© Janitorial focuses on the typically difficult-to-staff and manage third-shift operation.

Flexibility to Grow

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Top Quality People, Service, and Technology

With fluctuating occupancy, staffing a hotel, resort, or casino can be tricky. Hire too many employees and you pay them during low occupancy. Hire too few and you risk paying overtime. So what’s a hotelier to do? Call the leader in hospitality staffing–Hospitality Staffing Solutions.

As a corporate approved staffing partner with Kessler, HSS is in a unique position to work with you to plan for seasonal highs and lows, reduce turnover, and increase both the quality and efficiency or your property.

About HSS

As the largest national staffing company specializing in the hotel category, Hospitality Staffing Solutions provides the most highly regarded properties with a superior, reliable, motivated workforce every day.

  • Dispatches over 8,000 skilled talent
  • 60+ markets
  • Hotels ranging in size from I00 to 2,000+ rooms


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Our Compliance & Annual Internal Audit program ensure that the talent we hire is carefully selected, compliant and meet the Kessler criteria before being placed. Our industry leading staffing software tracks and manages every step in the staffing process, from on-boarding through payroll processing. In addition, HSS meets all provisions of the PPACA.

HSS further shields you from any liability with a multi-million dollar insurance policy. In addition, we lead the industry with an internal Worker’s Comp management structure which includes a VP of Risk Management, Dedicated Regional Safety Managers and innovative safety training as a standard service offering.


Thanks to our highly selective grassroots recruiting, we identify and hire motivated, attentive talent. Each property is assigned an Account Supervisor responsible for recruiting and conducting orientation.Our deep and wide field team infrastructure ensures you receive attentive local service from the national leader.

We know you want to staff your hotel at a moment’s notice and still save money, and Hospitality Staffing Solutions obliges. We can staff your property – from a few associates to entire departments and offer open-ended contracts with no minimum hours required.


Hoteliers are becoming increasingly tech savvy and require more access to information than before. HSS’ Front to back office Integration is supported by Avionte, a software company focused on efficiency, accuracy, and compliance. Its robust functionality ensures HSS can meet all customer and employee needs throughout both the customer and employee life cycle.

As an innovative leader, HSS offers a suite of web products which provide our customers with access to customized business review reporting. HSS’ workforce technology solution- Peoplenet ensures accurate electronic time capture and real-time access to labor reporting wage and hour compliance.