Building strong partnerships to overcome post-pandemic challenges
Hospitality Staffing Solutions was recently featured in Hotel Management International in reference to their recent partnership with Aimbridge Hospitality to overcome the challenges facing labor shortages caused by the pandemic.
Aimbridge Hospitality, a hotel management company, who has done business with HSS in the past, was looking for assistance when it came to staffing their hotels post pandemic. With the rise in travel, they needed to be able to staff their hotels on a moment’s notice. And that’s where HSS, the hospitality division of KBS, came to play. HSS can provide a national reach to meet to the staffing needs of Aimbridge properties. Together the team has produced strategic ideas and innovated ways to reach the needs of the hotels. HSS has assembled a “mobile team” of hotel room attends to travel to the designated areas to fulfil the hospitality needs of those hotels that require this additional assistance.
Understandably, now more than ever, Aimbridge is centered on guest satisfaction with the cleanliness of the public areas as well as the guest rooms. With that comes great focus on choosing the highest quality staff for their properties. Through HSS’ national recruiting network, they can place the best staff in the roles needed. HSS and Aimbridge Hospitality provide multiple extensive trainings to their employees to be sure they can meet the needs of the property in cleanliness and safety.
“There has always been a high expectation for cleanliness in hospitality,” says Burke. “Moving forward, these expectations are going to be even higher. Beyond guest rooms there will be more attention paid to the cleanliness of public areas, fitness centers, swimming pools, and food and beverage operations.”
ED Burke, VP of rooms and engineering operations, Aimbridge Hospitality
Together in partnership, HSS and Aimbridge Hospitality are rising above the challenges to provide a clean and safe stay for all their guests. While serving over 220 properties, Aimbridge realized it is taking more than just housekeepers to keep their properties afloat, but with the bundled HSS and KBS family, they can help provide the hotels solutions to the challenges faced inside and outside of the property.
Aimbridge is grateful to finally have a partnership with the “[same scale reach and passion that we have.
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