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The Staffing Habits of Highly Successful Hotels

The Staffing Habits of Highly Successful Hotels

HSS and Hotel Management Magazine to Host Webinar for Hospitality Industry


Chapel Hill, NC (May 3, 2021) —  Hospitality Staffing Solutions (HSS), the largest hospitality-focused staffing firm in the U.S., and Hotel Management Magazine, will host an event for Hospitality Industry leaders and General Managers on May 18 at 2 p.m. EST titled “The Staffing Habits of Highly Successful Hotels.”

As labor markets remain tight and occupancy rates rise, the biggest challenge for many hospitality venues is labor. To put it simply: many hotels are faced with a sharp increase in demand – they’re short staffed and they are holding back on hiring as a result. Attendees will learn strategies that can be deployed to take full advantage of a hospitality industry that is returning to growth.

  • How to calculate a property’s true cost of labor
  • How to identify gaps in staffing
  • What staffing solutions should properties leverage to maximize revenue and mitigate risk during the ongoing recovery period

The fully-virtual event will be led by James Krouse (SVP Sales and Marketing, HSS), Karla Dougherty (SVP Strategic Accounts, HSS) and Elaine Simon (Senior Managing Editor Hotel Management / Questex), will discuss how successful hotels are leveraging staffing strategies to succeed in today’s recovering market. They possess a combined experience of more than 55 years in the hospitality industry.

“Today’s current labor shortage, lack of experienced senior staff, pile up of deferred maintenance, and meeting the challenge of heightened guest awareness of cleanliness are real. Surmounting them and positioning their hotel for future success offers the opportunity to leverage solutions with real-world results,” says James Krouse, SVP, Sales & Marketing at HSS.

For more information on the event or to register, visit

For more information about HSS, visit


About Hospitality Staffing Solutions

Founded in 1990 in Atlanta, Hospitality Staffing Solutions, LLC (“HSS”) proudly claims a leading market share at the world’s leading hotel brands and management companies, and looks to continue its expansion into new geographies through organic expansion of its branch office network, strategic acquisitions, and further development of its service capabilities. Hospitality Staffing Solutions earned the 2019 & 2020 Best of Staffing Client Award for service excellence based on client ratings. Learn more about Hospitality Staffing Solutions at

HSS was acquired in 2020 by Kellermeyer Bergensons Services, LLC (“KBS”) KBS is a trusted partner to leading operations and facility managers across 75,000 client locations throughout North America. We provide essential facility services that deliver healthy operations to businesses through scalable solutions customized to meet client-specific requirements. Our expertise and technology enable our teams to anticipate issues, ensure quality, and maximize efficiency. With decades of experience in facility hygiene, including being on the front lines throughout the COVID-19 crisis, KBS is committed to partnering with clients to Stay Ahead of the Curve™ with the latest advances for maintaining healthy operations. For more information, visit

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