Since the HSS leadership change, Marriott has experienced increased and consistent customer service and quality across all over our managed and franchised portfolio. Their attention to detail and dedication to service has made them valued partner.
Quality & ComplianceAt Your Fingertips
One National Contract.So Many Advantages.
The HSS / Concord Hospitality national contract, provides one simple source for:
- Supplemental Housekeepers
- Janitorial staff
- Temp to perm options.
Now powered by Marriott Talent Point
proud to partner with
Powered by Marriott
The HSS engagement with The Kessler Collection is powered by the Marriott Talent Organization.
- Leveraging the vendors Marriott uses on the managed side
- Sharing the discounted pricing based on Marriott’s buying power
- Ensuring consistent quality and compliance standards
Your Staffing Partner for
Quality, Compliance, and Innovation
&
The Hospitality Staffing Solutions (HSS) engagement with JHM Hotels is powered by the Marriott Talent Organization, responsible for leveraging the vendors Marriott uses on the managed side and sharing the discounted pricing based on Marriott’s buying power with Marriott’s franchise partners.
As the largest national staffing company specializing in the hotel category, Hospitality Staffing Solutions provides the most highly regarded properties with a superior, reliable, motivated workforce every day. HSS dispatches over 8,000 skilled talent within 60+ markets to hotels ranging in size from I00 to 2,000 rooms, culminating in more experience, more knowledge, and more systems in place to meet your changing needs.
Since the HSS leadership change, Marriott has experienced increased and consistent customer service and quality across all over our managed and franchised portfolio. Their attention to detail and dedication to service has made them valued partner.
The Process
A member of the HSS team will visit your site to talk about our solution and how we can help reach your goals through our staffing services.
Through our conversation we determine your short and long term needs and put together a plan to help reach those goals.
HSS presents a corporate approved agreement that will meet your specific needs.
The HSS team begins assigning qualified workers to your schedule in as little as one week.
Discover the HSS Difference
HSS is a leader in Hospitality Staffing because of the major differences we bring to our customers, including:
- Compliance priority for HSS and our customers
- Total value
- Delivering highly qualified talent
- Reducing turnover while increasing efficiency
- Helping New Properties Get Running
Housekeeping
Food Service
Laundry
Groundskeeping
Stewarding
Janitorial
Flexibility to Grow
Top Quality People, Service, and Technology
With fluctuating occupancy, staffing a hotel, resort, or casino can be tricky. Hire too many employees and you pay them during low occupancy. Hire too few and you risk paying overtime. So what’s a hotelier to do? Call the leader in hospitality staffing–Hospitality Staffing Solutions.
As a corporate approved staffing partner with Concord, HSS is in a unique position to work with you to plan for seasonal highs and lows, reduce turnover, and increase both the quality and efficiency or your property.
Compliance
Our Compliance & Annual Internal Audit program ensure that the talent we hire is carefully selected, compliant and meet the Concord criteria before being placed. Our industry leading staffing software tracks and manages every step in the staffing process, from on-boarding through payroll processing. In addition, HSS meets all provisions of the PPACA.
HSS further shields you from any liability with a multi-million dollar insurance policy. In addition, we lead the industry with an internal Worker’s Comp management structure which includes a VP of Risk Management, Dedicated Regional Safety Managers and innovative safety training as a standard service offering.
Quality
Thanks to our highly selective grassroots recruiting, we identify and hire motivated, attentive talent. Each property is assigned an Account Supervisor responsible for recruiting and conducting orientation.Our deep and wide field team infrastructure ensures you receive attentive local service from the national leader.
We know you want to staff your hotel at a moment’s notice and still save money, and Hospitality Staffing Solutions obliges. We can staff your property – from a few associates to entire departments and offer open-ended contracts with no minimum hours required.
Innovation
Hoteliers are becoming increasingly tech savvy and require more access to information than before. HSS’ Front to back office Integration is supported by Avionte, a software company focused on efficiency, accuracy, and compliance. Its robust functionality ensures HSS can meet all customer and employee needs throughout both the customer and employee life cycle.
As an innovative leader, HSS offers a suite of web products which provide our customers with access to customized business review reporting. HSS’ workforce technology solution- Peoplenet ensures accurate electronic time capture and real-time access to labor reporting wage and hour compliance.